AutoZone Guide: Loaner Tools, Rewards, Returns and Free Services

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This guide collects what AutoZone itself publishes about its free services, loaner tools, rewards, returns and warranties, checked on November 2, 2026, with a link to each official page. Services vary by store, available staff and vehicle, so call ahead if you are counting on one.

AutoZone Loan-A-Tool: how the loaner tool program works

AutoZone’s Loan-A-Tool program offers almost 100 specialty tools, such as oxygen sensor sockets, serpentine belt tools, A/C manifold gauges, pullers and fuel system kits. In the store, you leave a deposit equal to the tool’s purchase price. You can keep the tool for up to 90 days and bring it back undamaged to any AutoZone for a full refund. If you decide to keep it, the deposit simply becomes the purchase price.

You can also borrow online: order the tool like a normal purchase, keep it up to 90 days, then ship it back with the return form or drop it off at a store. That 90-day window is twice the 45 days Advance Auto Parts lists for its loaner tools.

Free services at AutoZone

• Fix Finder check engine light report: AutoZone checks your check engine light and gives you a free report.
• Free testing: alternator, starter, battery and more.
• Battery solutions: checking a battery before you buy, or charging a dead one.
• Recycling: bring used oil to the store, and get credits for used batteries.
• Repair help: step-by-step guides on AutoZone’s site.

AutoZone’s services page did not list free battery installation when we checked; ask your local store, or see how Advance handles it in our Advance Auto Parts guide.

AutoZone Rewards: what it is worth

You earn one credit for every purchase of $20 or more, and five credits earn a $20 Reward to use on a future purchase. Rewards expire 90 days after they are issued. Because a credit counts purchases rather than dollars, the program pays the most when you split shopping into separate $20+ trips: five $20 purchases return 20%, while five $100 purchases return 4%. Our AutoZone vs Advance Auto Parts comparison shows how that stacks up against Advance Rewards’ points.

AutoZone return policy

For in-store purchases, bring the item back in its original condition and packaging, with the receipt, within 90 days of the purchase date for a refund. Defective items are handled within the warranty period, and refunds may be denied if an item was used or installed. AutoZone may ask for a government-issued photo ID. Online orders can be returned to a store with the receipt, or by mail with the return form, and fluids must be drained first.

Duralast battery prices and warranties

Duralast batteries come in good, better and best tiers. On our check, Duralast Gold batteries in Groups 24F, 35, 48 and 65 were $219.99 with a 3-year free replacement warranty, and the Duralast Platinum AGM Group 48 was $264.99 with 4 years. A refundable $22 core deposit applies, and you get it back when you return your old battery.

Prices checked on Nov 2, 2026 on each store's public website (store pickup prices for AutoZone at 4915 Belle Terre Parkway, Palm Coast, FL, and Advance Auto Parts at 904 N State St, Bunnell, FL 32110); store prices and availability vary by location. Prices are before tax and exclude any battery core charge or refundable deposit. Always confirm the final price and fit for your vehicle at checkout.

Pickup and delivery

AutoZone offers free store pickup at any US location and free next-day delivery in most markets on orders of $35 or more. It says it has more than 6,000 locations. When we checked, its site-wide SAVINGS4YOU code took 20% off ship-to-home orders over $100; current offers are on our AutoZone coupons page.

Visit AutoZoneCheck your local store's services and hours before you go.

Frequently asked questions

Is the AutoZone Loan-A-Tool program free?

You pay a refundable deposit equal to the tool’s price. Return the tool undamaged within 90 days and AutoZone refunds the full deposit, so the loan costs nothing if you bring it back in time.

Does AutoZone check engine lights for free?

Yes. AutoZone’s Fix Finder service checks your check engine light and gives you a free report, at participating stores.

How long do I have to return something to AutoZone?

90 days from the purchase date, with the receipt, for items in original condition and packaging. Used or installed items may be refused.

How does AutoZone Rewards work?

Each purchase of $20 or more earns one credit; five credits earn a $20 Reward. Rewards expire 90 days after they are issued.

Keep comparing

Sources

1. AutoZone Loan-A-Tool
2. AutoZone free services
3. AutoZone Rewards
4. AutoZone terms and return policy
5. Duralast Gold H6 product page

PartsMatchup Editorial Team

We compare auto parts on published specs, warranty terms and dated store prices, and we link every store policy to its official page. We do not run a lab, so we never claim hands-on tests we did not do. About us · How we compare · Editorial policy